Complaint Service Flow

Information :

1. The applicant submits a complaint by being present at the complaint table

2. The applicant completes the requirements, writes the complaint on the complaint form

3. Officers resolve complaints

4. Officers respond to public service complaints formally


Information Media:


1. Via website or email; Can submit complaints, icluding act of corruption through the website, or via email at the address

2. By telephone / fax; You can contact the Complaints Service Desk at 0274-385664

3. Via social media; can send messages directly through the Sonobudoyo Museum's social media, Facebook, Instagram, Twitter

4. Complaint Box; Come directly to the Complaints Service Desk, with the address Jl. Trikora/Pangurakan Number 6 Yogyakarta

5. Hours of Service

Monday sd. Thursday: 09.00 - 15.00 WIB

Break: 12.00 - 13.00 WIB

Friday: 09.00 - 14.30 WIB

Break: 11.30 - 13.00 WIB